1. Data controller
Controller: Anthony LÓPEZ BRUN BUISSON
Tax ID (NIF): 26069158S
Address: Carrer de Salvador Olivella, 2, local 10
Email: alopez@aliantis.es
Telephone: (+34) 622 943 557
2. Purpose of data processing
At Aliantis, we process the personal data that users provide through this website for the following purposes:
- To respond to requests for information, enquiries or messages sent through the contact form.
- To manage appointment requests or enquiries related to the services offered.
- To maintain communication with the user regarding their enquiry or request.
- To manage contact voluntarily initiated by the user through WhatsApp.
- To protect the website against automated submissions or abusive use through verification tools such as reCAPTCHA.
- To improve the service provided through the website and ensure its proper functioning.
- To comply with applicable legal obligations.
3. Categories of data processed
Depending on the case, the data that may be processed through the website includes:
- Identification data, such as first name and surname.
- Contact data, such as email address and telephone number.
- Data included by the user in messages sent through the contact form or through other contact channels such as WhatsApp.
- Technical data associated with the use of the website, where necessary for security, proper functioning or fraud prevention.
Users are advised not to provide more data than strictly necessary and, in particular, not to include health data or other sensitive information through general contact forms, unless this is essential and appropriate for the channel used.
4. Legal basis for processing
The legal basis for the processing of personal data is:
- The user’s consent, when they voluntarily contact Aliantis or submit a request through the website.
- The application of pre-contractual measures, when the user requests information or an appointment related to the services.
- The legitimate interest of the controller in relation to website security and the prevention of abusive use.
- Compliance with legal obligations, where applicable.
5. Data retention
Personal data will be kept for the time necessary to respond to the user’s request and, afterwards, for the legally required periods or for as long as necessary to deal with any liabilities arising from the processing.
Where data is processed on the basis of consent, it will be kept until its deletion or the withdrawal of consent is requested, unless there is a legal obligation to retain it.
In the case of website forms, data may also be stored in the website’s internal form management systems where necessary for the proper handling of requests received.
6. Recipients of the data
As a general rule, data will not be disclosed to third parties unless there is a legal obligation to do so.
However, providers offering services necessary for the operation of the website or for Aliantis’ activity may intervene and may access personal data as data processors or technological service providers. These may include:
- Elementor, as a website form management tool.
- Google, through services such as Google Maps and Google reCAPTCHA.
- WhatsApp, when the user voluntarily decides to contact Aliantis through the click-to-chat system.
7. International data transfers
Some of the technological providers used on this website may involve international data transfers, especially in the case of services provided by Google, Meta/WhatsApp or other technological providers with infrastructure outside the European Economic Area.
In such cases, these transfers will be carried out with the appropriate safeguards in accordance with the applicable regulations.
8. Users’ rights
Users may exercise the following rights at any time:
- access
- rectification
- erasure
- objection
- restriction of processing
- data portability
In addition, where processing is based on consent, the user may withdraw that consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.
To exercise these rights, the user may send a request to:
alopez@aliantis.es
The request must clearly indicate which right the user wishes to exercise and, where necessary, additional information may be requested to verify the identity of the applicant.
If the user considers that their rights have not been properly respected, they may lodge a complaint with the Spanish Data Protection Agency (AEPD).
9. Data security
Aliantis adopts reasonable technical and organisational measures to protect personal data and prevent its loss, alteration, unauthorised access or improper processing, taking into account the nature of the data processed and the associated risks.
10. Accuracy of the data
The user guarantees that the data provided is accurate, up to date and truthful, and undertakes to notify any changes to it.
11. Links to third parties
This website may contain links to third-party pages or integrate external services, such as Google Maps or WhatsApp. Aliantis is not responsible for the privacy policies, content or practices of such third-party sites or services, and users are therefore advised to consult their respective privacy policies.
12. Changes to the privacy policy
Aliantis reserves the right to modify this Privacy Policy in order to adapt it to legislative, case law or technical developments. In the event of substantial changes, the updated version will be published on this same page.
